The Premier Corporate
Concierge Service
The Concierge Club
for Seniors
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Georgia Tech Alumni Magazine
Original Article
In observation of the 50th anniversary of female students being admitted to Georgia Tech, the Alumni Magazine spotlights 50 women as respresentatives of the thousands who have attended since the first two coeds were admitted in the fall of 1952. Read more...
Jezebel Magazine
Original Article
Andrea Arena
President and Founder, 2 Places At 1 Time
Imagine a life with more time. Andrea Arena's leading corporate concierge service (www.2placesat1time.com) provides just that and more. Tackling everything from clients' daily errands to larger life struggles, "no task is too great or too small," says Arena.
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Business Week
Published on June 13, 2000
Original Article
Corporate concierge Andrea Arena earns big bucks by sweating the small stuff.
Andrea Arena has been called many things--a gofer, a little elf, even "a wife with no strings attached." She prefers "concierge" but is quick to add: "I'll answer to anything, as long as the clients keep calling."
And call they do. Arena's Atlanta errand-running service, 2 Places at 1 Time, has grown to 41 offices with 63 employees across the U.S. and Canada. With clients such as Deloitte & Touche and Motorola, revenues hit $5 million last year, up from about $3.1 million in 1998. That's big money, considering that Arena's specialty is sweating the small stuff. Her concierges take care of everything from the mundane--grocery shopping, taking the car for a tune-up--to the bizarre, such as the time an employee picked up chilled fertility drugs from a doctor and raced them to an executive who was ovulating. "Our clients entrust us with everything," the 33-year-old former hotel concierge says.
Such services are fairly common today. But they weren't in 1991, when Arena scraped together $5,000 and launched 2 Places. After two years as a banker, she knew how killer hours left little time for personal chores. Meanwhile, corporate downsizing was putting more demands on workers. A few local errand services targeted individuals, but no one was going after the corporations themselves. In 1993, Arena landed her first big contract, at Arthur Andersen's Atlanta office, and her client list has been growing ever since. She charges $6,000 a month for a full-time, in-house concierge.
Much of Arena's current success stems from record low unemployment, which has led employers to offer novel perks. As the market has gotten hotter, so has the competition. Arena, who has financed her company's growth through cash flow, remains unfazed. In April, she inked her biggest deal yet--a contract with Ceridian Corp., the nation's largest provider of employee-assistance programs, to market her services. "Andrea's a pioneer in the industry," says Ronnie Bragen, Ceridian's manager of work/life products. Nine of Ceridian's clients have already signed on. If it keeps up, Arena may have to become a client herself.
Concierge Service
"Can you imagine, every day, feeling like everything you do is to help somebody? It's rewarding," says entrepreneur Andrea Arena. In more ways than one: The corporate concierge service she founded in 1991 rang up sales of nearly $3 million last year. Today, Atlanta-based 2 Places At 1 Time, Inc. boasts 119 employees in 66 locations in the United States and Canada.
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Unique Seniors Program Launched by Concierge Service During Older Americans Month
ATLANTA, Ga., April 30 /PRNewswire-FirstCall/ -- May is Older Americans Month, a celebration of the wisdom and love our elders provide, and the ideal time for the launch of Second 1/2, The Concierge Club for Seniors.
Recently introduced by 2 Places At 1 Time concierge service, Second 1/2 is a comprehensive elder care service designed to keep seniors in their own homes as long as possible.
(Photo: http://www.newscom.com/cgi-bin/prnh/20070430/CLM141 )
Today's seniors live longer with lower rates of disability than their predecessors, according to the U.S. Census Bureau. Most prefer to live in their own homes; and AARP estimates that nearly three-fourths of assisted living residents could stay in their homes with a little help. Unfortunately, nearly two-thirds of adult children do not live in the same community as their aging parents, making it difficult for them to check in regularly.
"Happier people are healthier and live longer," said Andrea Arena, president of both companies. "Our personalized services are half the cost of being in a senior home."
Arena offered tips so caregivers can plan ahead to keep seniors independent:
Whether seniors need a little assistance or a lot, Second 1/2 is here to help. Its customized programs manage all the details that allow older adults to live at home. Relatives can rest assured their loved ones have all the support they need. Second 1/2 is available in all major cities in the U.S. and Canada.
Senior-certified concierges visit the home regularly and take care of a variety of tasks. Caregivers receive detailed updates, including reports and personal comments from the concierge.
Second 1/2 also performs comprehensive evaluations to assess each senior's needs, and then addresses those needs through its Resource and Referral service. Caregivers and seniors alike gain peace of mind from the 24/7 Web and Phone-based access.
"We've found a rising demand for this service in the past few years," explained Arena. "Adults find it difficult to juggle their professional lives and the needs of their aging parents, particularly if they live in different cities. They want a trustworthy, reliable person to check on them regularly, like a good neighbor. We give them that, and so much more."
Founded in 1991, 2 Places At 1 Time is the premier provider of concierge and senior services to families and corporations in the U.S. and Canada. For more information about Second 1/2, Concierge Club for Seniors,call toll free 1-877-275-2237 or visit http://www.2PlacesAt1Time.com.
Contact: Elaine McEachern
1-404-355-8748
Elaine.McEachern@McEachernCommunications.com
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