Here is a link to an all too common story of abuse in a retirement home. The article cites neglect, unstaffing, unsafe food handling and food storing, failure to properly sterilize equipment, lack of soap and paper towels for staff in washrooms, and many other concerns all found in one retirement home. Are they the exception or the rule. Just one more reason that I created Second 1/2 - The Concierge Club for Seniors. With the help of Second 1/2, families can allow their Seniors to remain in the comfort of their onw home longer. We are thrilled to provide peace of mind for the families and a high quality of life for our Seniors. Aging with dignity is so very important.